Privacy Policy
We rely on you, relying on us and trusting that your data is in safe hands.
We collect data to help us provide a better service to you, our customers. This information may include: Name; Address; email address; Telephone number; Mobile telephone number; Place of work and Work telephone number; Car registration number; Dates and records of services carried out on that vehicle; Invoice information.
We use this information for accounting purposes and to build up a history of the services that we have provided. We may use this information to contact you in the future.
Data may be held for different amounts of time, depending on the purpose of that information. We do not use the data we store for any automatic decision making and all data is reviewed regularly.
Our staff have access to information and have been trained in the importance of keeping your data safe. Sometimes we may need to pass your information to third party suppliers, for example Windscreen replacement or suchlike. This will usually be at the customers own request. We do not sell or pass on any of our customer information to third parties for analytical or marketing purposes.
Sometimes the customer data we hold has been sent to us by a Breakdown club, Insurance company, Warranty company or Fleet work platform.
Our use of cookies
We also use cookies for security and to improve the user experience on our website.
We use the following cookies on or website.
| Cookie Type | Example | Details |
| Required | gdpr[allowed_cookies] gdpr[consent_types]gdpr%5Bprivacy_bar%5D |
These cookies aid us to manage the cookie control functionality on the website. |
| Required | _cfduid | Security cookie |
| Third Party | APISID, HSID, NID, SAPISID, SID, SIDCC, SSID | Google set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users. |
| Advertising | _unam | The “__unam” cookie is set as part of the ShareThis social sharing service and monitors “click-stream” activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis service only personally identifies you if you have separately signed up with ShareThis for a ShareThis account and given them your consent. You can read the ShareThis privacy policy here. |
| Third Party | _pxcelPage_c010, _stid | Sharethis cookies set directly by Sharethis. Details as above. |
Cookie Consent
The first time you access a riverside-motors.net website, you will be informed about our use of cookies. Some cookies which relate to the security and functionality of our site we deem as ‘required’ are switched on and we do not provide functionality to switch these off. Other cookies we provide information on how to control them.
Should you wish to reject or block any cookies, you can do so at any time, www.allaboutcookies.org/manage/
Please be aware though that by rejecting cookies you may not receive the optimum website experience.
Customer Rights
You have the right to request a copy of the data that we hold about you. Requests should be made to Mrs Sarah Sanders by email to [email protected].
You also have the right to request that we delete the data that we hold after the legal requirement for us to keep that data has expired. Requests must be made as detailed above.
If you have previously asked us to contact you about services, you may change this consent at any time by contacting any of our administration staff.